Terms of Use

Student + Mentor Terms of Use

Our Terms of Use have been updated as of 10/03/2025.

These Terms of Use ("Terms") govern your use of the Onnetwork website ("Site") at https://onnetwork.com/, our mobile app, or any other means provided by Oakhurst Platinum Holdings, LLC ("Company"). Please read these Terms carefully before using the Site. Do not agree to them unless you fully understand and accept every part. By using the Site, you are confirming that you understand, agree to, and accept all the conditions in these Terms.

1. General Provisions

The Company provides this Site for Users who want to find mentoring services ("Students") and for those who want to offer them ("Mentors"). The terms "you" or "User" refer to Students, Mentors, or anyone who views, uses, or posts content on the Site. These Terms are an agreement between the Company and you. By doing any of the following, you agree to these Terms: (a) viewing the Site; (b) arranging for mentoring lessons; (c) registering as a Mentor; (d) using the Site in any other way; or (e) explicitly agreeing to these Terms. If you don't agree, you cannot use the Site.

If there is any conflict between these Terms and anything else on the Site, these Terms will be the final authority. If we fail to enforce any part of these Terms, it doesn't mean we are giving up that right permanently. If a provision in these Terms is found to be invalid by a court, we agree to replace it with a new provision that achieves the original purpose, and the rest of the Terms will remain in effect.

PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS A MANDATORY WAIVER OF CLASS ACTION LAWSUITS AND JURY TRIALS. ALL DISPUTES MUST BE RESOLVED THROUGH INDIVIDUAL ARBITRATION.

2. Services and User Conduct

The Site is a marketplace that connects Students with Mentors. Mentors are independent contractors responsible for all aspects of their mentoring services, including their methods, materials, scheduling, and duration.

If you are under 18, you can only use the Site with a parent or guardian's consent and involvement. Students are responsible for choosing the right Mentor for their needs. When hiring, Students should review the Mentor's credentials, education, and experience, as well as reviews from other Students. ALL MENTORING SESSIONS FOR STUDENTS UNDER 18 MUST BE SUPERVISED BY A RESPONSIBLE ADULT.

The Company operates the Site from the United States and does not guarantee it is available everywhere. Services may vary by location. The Company does not guarantee that all messages sent through the Site will be delivered. To use the Site, you must have Internet access and pay any related fees. You are responsible for providing all necessary equipment, such as a computer and modem.

All Users must:

• Be of legal age or have a parent or guardian's permission to agree to these Terms.
• Reside in the United States.
• Provide accurate and complete information during registration.
• Keep their password and account information secure.
• Promptly update their information to keep it accurate.
• Accept all risks of unauthorized access to their information.

You are responsible for keeping your password confidential and for all activity on your account. You agree to immediately notify the Company of any unauthorized use of your account and to log out at the end of each session. We are not liable for any unauthorized access to your account resulting from your actions or omissions.

Users must use the Site lawfully and appropriately. We may suspend or terminate your account, with or without notice, if we find your use of the Site inappropriate or offensive. You are specifically prohibited from:

• Violating Others' Rights: This includes defaming, harassing, harming, or threatening others, or violating their privacy rights.
• Posting Inappropriate Content: You cannot post false, misleading, offensive, or unlawful information, or content that contains viruses or other harmful code.
• Misusing the Site: This includes using the Site for any illegal purpose, creating fraudulent accounts, impersonating others, spamming, or advertising unauthorized services.
• Unauthorized Access: You cannot try to gain unauthorized access to the Site or other Users' accounts.
• Data Exploitation: You cannot scrape, copy, sell, or exploit any information from the Site or interfere with its operation.

You assume all risks when using the Site, including risks associated with interactions with other Users. You can report any improper conduct to support@onnetwork.com.

3. User Content and Copyright

You are solely responsible for any content you create, upload or display on the Site ("User Content"). We do not own your User Content; it remains yours. However, by submitting User Content, you give the Company a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute your User Content for business purposes, including promoting the Site and other subsidiaries of the Company. You also grant other Users a license to access your User Content through the Site.

You must have the legal right to post any User Content. You cannot post content that infringes on a third party's copyright, trademark, or privacy rights. We may edit or remove User Content that violates these Terms or contains commercial advertisements. We also reserve the right to remove any content we find objectionable.

We respect the intellectual property of others. You cannot post or distribute copyrighted material you do not have permission to use. We may remove content that we believe infringes on others' copyrights and may terminate the accounts of repeat infringers.

If you believe your copyrighted work has been infringed, you can send us a notice that complies with the DMCA (Digital Millennium Copyright Act). Your notice must include:

• Your physical or electronic signature.
• Identification of your copyrighted work.
• Identification of the infringing material on the Site.
• Your contact information.
• A statement that you have a good faith belief the material is not authorized.
• A statement that the information in your notice is accurate and you are authorized to act for the copyright owner.

You can send your notice to:

• Email: support@onnetwork.com
• Mail: Oakhurst Platinum Holdings, LLC. Attention: Copyright Agent, 440 N Barranca Ave Ste 6860, Covina, CA 91723

WARNING: UNDER FEDERAL LAW, KNOWINGLY MISREPRESENTING THAT ONLINE MATERIAL IS INFRINGING CAN LEAD TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING DAMAGES, COURT COSTS, AND ATTORNEY'S FEES.

This procedure is only for copyright infringement claims. We encourage you to seek legal advice regarding your rights and obligations under the DMCA.

4. Financial and Third-Party Policies

Users must follow the Company's payment policies for Mentors and Students. You are responsible for all costs associated with the services, which include the Mentor's hourly rate, cancellation fees from the Mentor's profile, and a service fee agreed upon between the Mentor and the Company.

We may display third-party advertisements on the Site. Any dealings you have with these advertisers are solely between you and the advertiser. We are not responsible or liable for any loss or damage from these dealings.

The Company may use third-party agencies to conduct consumer reports, including background, credit, and identity checks. We do not guarantee the accuracy of these reports. We may use this information to decide whether to suspend or terminate a Mentor, but we are not liable if the information is inaccurate. Mentors can dispute the information with the service provider.

The Company may also provide access to third-party verification services. Using these services is voluntary. You agree that we are not responsible if any information provided by these services is inaccurate. If you use a third-party verification service, you agree to comply with the Fair Credit Reporting Act.

5. Confidentiality

You may gain access to the Company's confidential information through the Site, including technical, contractual, pricing, and marketing data ("Confidential Information"). You must keep this information strictly confidential. All ownership of this Confidential Information remains with the Company and its affiliates.

You are not obligated to keep information confidential if you can prove you:

• Had it before you received it from the Company.
• It became publicly known without your fault.
• You received it from a third party who had the right to disclose it.
• You developed it independently.
• You were required to disclose it by law or court order, after giving the Company notice.

6. Limitation of Liability and Indemnification

The Site is a marketplace for connecting Mentors and Students. You acknowledge that we have no control over the actions of any User on or off the Site and make no guarantees about the quality of services provided by any User.

The Company is not responsible for any disputes, claims, injuries, or damages arising from or related to the Site or any interactions between Users. Users transact directly with one another, and the Company is not involved in their interactions.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY IS NOT LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, RELATED TO YOUR USE OF THE SITE. THIS INCLUDES DAMAGES RESULTING FROM YOUR INABILITY TO USE THE SITE, THE COST OF SUBSTITUTE SERVICES, THE CONDUCT OF THIRD PARTIES ON THE SITE, OR ANY HARM FROM CONTENT YOU DOWNLOAD. THIS LIMITATION APPLIES EVEN IF THE COMPANY WAS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

If you are dissatisfied with the Site or do not agree with these Terms, your only recourse is to stop using the Site.

You agree to indemnify and hold the Company harmless from any and all claims, damages, losses, and liabilities (including legal fees) that arise from your actions or omissions on or off the Site, your violation of these Terms, disputes with other Users, or your use of third-party services linked on the Site.

7. Final Provisions

The Company reserves the right to modify or temporarily stop the Service at any time, with or without notice. We will not be liable to you or any third party for any such changes. We may also suspend or terminate your password, account, or access to the Service at our discretion, especially if we believe you have violated this agreement. We can do this without prior notice, and we are not liable for any such termination.

This Agreement is governed by the laws of the State of California. You agree that any legal action will be handled in the federal and state courts of Los Angeles County, California.

BY ENTERING THIS AGREEMENT, YOU AND THE COMPANY ARE WAIVING THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY BY BINDING ARBITRATION.

These Terms represent the complete agreement between you and the Company and supersede any prior agreements. You may not transfer your rights or obligations under these Terms to anyone else. You may also be subject to additional terms when using certain Company or third-party products.