Privacy Policy

OnNetwork Privacy Policy

Effective Date: July 28, 2025

1. Introduction

Welcome to OnNetwork. This Privacy Policy explains how OnNetwork.com (“OnNetwork,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you use our website, mobile applications, and related services (collectively, the “Service”).

This policy applies to all users of the Service, including students and mentors. By creating an account or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with its terms, please do not access or use the Service.

2. Information We Collect

We collect information to provide and improve our Service. The types of information we collect are:

A. Information You Provide Directly

Account Information: When you register, you provide your name, email address, and password.
Profile Information: You may choose to add details to your profile, such as your school, education level, areas of expertise, and a biography.
User Content: We collect information you voluntarily upload or create, including essays, documents for review, and messages sent through the Service.
Communications: We collect information when you contact us for support or provide feedback.

B. Information from Your Use of the Service

Usage Data: We automatically log information about your interactions with the Service, such as your IP address, device type, browser information, access times, and pages viewed.
Session Transcription: With your explicit consent, we may Transcribe audio or video of mentorship sessions for quality assurance and user safety.

C. Information from Third-Party Services, Including Google

Google Account Integration

To help you schedule and manage mentorship sessions, OnNetwork integrates with your Google Account. When you connect your account, you authorize OnNetwork to access specific Google Calendar and Google Meet data through Google APIs. This access is used solely to provide, maintain, and improve core scheduling, meeting management, and safety-related features of the platform.

OAuth Scopes Requested

With your consent, we request access to the following Google API scopes:

https://www.googleapis.com/auth/calendar.events.owned
https://www.googleapis.com/auth/meetings.space.created
https://www.googleapis.com/auth/meetings.space.settings
https://www.googleapis.com/auth/userinfo.email

How We Use These Permissions

This limited access allows OnNetwork to perform the following actions on your behalf:

Create Google Calendar events for scheduled mentorship sessions
Read calendar events created by OnNetwork to ensure accurate session details and timely reminders
Update or delete calendar events if sessions are rescheduled or canceled
Generate secure Google Meet links for mentorship sessions
Add mentors as co-hosts for meetings hosted by the authenticated user
Configure meeting join policies, such as who can join without requesting access
Enable automatic meeting transcription when explicitly selected by the user

- Data Minimization and Limited Use:
  
  OnNetwork follows a data minimization approach. We only access and store the minimum information necessary to provide the service, which may include event identifiers, start and end times, Google Meet links, and selected meeting configuration settings. We do not access, read, or store unrelated calendar information such as personal event details, unrelated guests, locations, or descriptions.
- Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We will never use your calendar or meeting data for advertising purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage the Service: To operate our platform, authenticate users, schedule mentorship sessions, and manage user accounts.
To Improve the Service: To analyze usage patterns, develop new features, and enhance the user experience.
To Communicate With You: To send transactional messages, security alerts, support responses, and updates about the Service.
To Ensure Safety and Security: To detect and prevent fraud, abuse, and other harmful activity.
To Personalize Your Experience: To provide content and recommendations that are relevant to you.

4. How We Share and Disclose Information

We only share your information in the following limited circumstances:

Between Users: We share necessary information between a student and their mentor to facilitate a session, such as your first name and profile details.
With Service Providers: We work with third-party vendors for payment processing (e.g., Stripe), website analytics (e.g., Google Analytics), and identity verification. These providers only have access to the information necessary to perform their services for us.
For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that it is necessary to protect the rights, property, or safety of OnNetwork, our users, or the public.
In a Business Transfer: If OnNetwork is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security and Retention

We implement robust technical and organizational measures to protect your personal information. Data is transmitted over SSL-encrypted channels and stored on secure servers protected by firewalls. We retain your personal data only for as long as your account is active or as needed to provide you with the Service and comply with our legal obligations.

6. Your Rights and Choices

You have control over your personal information.

Access and Correction: You can review and update your account and profile information at any time through your account settings.
Data Deletion: You may request the deletion of your account and associated personal data by contacting us. We may retain certain information if required by law or for legitimate business purposes.
Revoking Google Consent: You can revoke OnNetwork’s access to your Google Account at any time through your Google Account security settings page. Upon revocation, our access to your data will be terminated, and we will delete all Google-sourced data stored on our systems, such as event IDs and timestamps.
Managing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in the email. You will continue to receive essential transactional emails related to your account and sessions.

7. Children’s Privacy

The Service is not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it immediately.

8. Changes to This Policy

OnNetwork may send official notices to you by email, regular mail, or by posting notices (or links to them) directly on the OnNetwork website. OnNetwork reserves the right, at its sole discretion and without prior notice, to modify, suspend, or terminate the Services, or any portion thereof, at any time. This includes the right to restrict or remove your access, delete associated data or files, or discontinue specific features or functionality.

OnNetwork shall not be liable to you or any third party for any such modification, suspension, termination, or resulting loss of data, content, or access.

We may also revise these Terms or our Privacy Policy at any time by posting the updated version on our website with a new “Effective Date.” Your continued use of OnNetwork following any such update constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue all use of the Service.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please email us at: support@onnetwork.com